BugTracker.NET

What is BugTracker.NET?

BugTracker.NET is a free, open-source, web-based bug or customer support issue tracker written using ASP.NET, C#, and Microsoft SQL Server (or its free cousins, SQL Server Express and MSDE). It is in daily use by thousands of development and support teams around the world.

BugTracker.NET is easy to install and learn how to use. When you first install it, it is very simple and you can start using it right away. However, it offers you the ability to change its configuration to handle your needs if they are more complex.

Feature Highlights

For detailed info about features, see the BugTracker.NET README.html file. Here are some feature highlights:

Suitable for tracking customer support tickets as well as software bugs.

Sending and receiving emails is integrated with the tracker, so that the email thread about a bug is tracked WITH the bug.

Allows incoming emails to be recorded as bugs. So, for example, an email from your customer could automatically be turned into an bug in the tracker.

Allows you to attach files and screenshots to bugs. There is even a custom screen capture utility [screenshot] that lets you take a screenshot, annotate it, and post it as a bug with just a few clicks.

Add your own custom fields.

Custom bug lists, filtered and sorted the way you want, with the columns that you want.

You can display bugs of a certain priority and/or status in a different color, so that the most important items grab your attention.

Define your own statuses and workflow, or use with the simple one it installs with.

Configure different user roles to see different lists of bugs. For example, a developer might see a list of open bugs. A QA analyst might want to see a list of bugs ready for testing.

Search for bugs using flexible criteria. Save searches as SQL queries that you can run or modify later.

Subscribe to email notifications that tell you when a bug has been added or changed.

Create hyperlinks between related bugs, so that you can jump from one to the other directly.

Includes some starter bug statistic reports with pie charts and bar charts. Easy to create your own reports if you know SQL.

Handles Unicode (Chinese characters, etc...)

Set permissions controlling who can view, report, edit bugs by project.

For more documentation

Source:

Bugzilla 3.0 Released (New Version)

Bugzilla is a open-source Bug tracking tool. Many companies are using this open source tool for managing the software development process.

New Features In Bugzilla 3.0

Custom Fields

Bugzilla now includes very basic support for custom fields.
Users in the admin group can add plain-text or drop-down custom fields. You can edit the values available for drop-down fields using the "Field Values" control panel.Don't add too many custom fields! It can make Bugzilla very difficult to use. Try your best to get along with the default fields, and then if you find that you can't live without custom fields after a few weeks of using Bugzilla, only then should you start your custom fields.

mod_perl Support

Bugzilla 3.0 supports mod_perl, which allows for extremely enhanced page-load performance. mod_perl trades memory usage for performance, allowing near-instantaneous page loads, but using much more memory.If you want to enable mod_perl for your Bugzilla, we recommend a minimum of 1.5GB of RAM, and for a site with heavy traffic, 4GB to 8GB.If performance isn't that critical on your installation, you don't have the memory, or you are running some other web server than Apache, Bugzilla still runs perfectly as a normal CGI application, as well.

Shared Saved Searches

Users can now choose to "share" their saved searches with a certain group. That group will then be able to "subscribe" to those searches, and have them appear in their footer.
If the sharer can "bless" the group he's sharing to, (that is, if he can add users to that group), it's considered that he's a manager of that group, and his queries show up automatically in that group's footer (although they can unsubscribe from any particular search, if they want.)
In order to allow a user to share their queries, they also have to be a member of the group specified in the querysharegroup parameter.
Users can control their shared and subscribed queries from the "Preferences" screen.

Attachments and Flags on New Bugs

You can now add an attachment while you are filing a new bug.
You can also set flags on the bug and on attachments, while filing a new bug.

For more features

To download Bugzilla 3.0 Released (Updated version)

IEEE Standard for software testing - 4

14102: 1995; 1465-1998, Standard - Adoption of International Standard ISO/IEC

12119: 1994(E);1471-2000, Recommended Practice for Architectural Description of Software Intensive;

1490-1998, Guide - Adoption of PMI Standard - A Guide to the Project Management Body of Knowledge;

1517-1999, IEEE Standard for Information Technology-Software Life Cycle Processes-Reuse;

1540-2001, Standard for Software Life Cycle Processes- Risk Management

2001-2002, Recommended Practice for Internet Practices - Web Page Engineering;

14143.1-2000, Adoption of ISO/IEC

14143-1:1998 Information Technology-Software

For interview question see