BugTracker.NET

What is BugTracker.NET?

BugTracker.NET is a free, open-source, web-based bug or customer support issue tracker written using ASP.NET, C#, and Microsoft SQL Server (or its free cousins, SQL Server Express and MSDE). It is in daily use by thousands of development and support teams around the world.

BugTracker.NET is easy to install and learn how to use. When you first install it, it is very simple and you can start using it right away. However, it offers you the ability to change its configuration to handle your needs if they are more complex.

Feature Highlights

For detailed info about features, see the BugTracker.NET README.html file. Here are some feature highlights:

Suitable for tracking customer support tickets as well as software bugs.

Sending and receiving emails is integrated with the tracker, so that the email thread about a bug is tracked WITH the bug.

Allows incoming emails to be recorded as bugs. So, for example, an email from your customer could automatically be turned into an bug in the tracker.

Allows you to attach files and screenshots to bugs. There is even a custom screen capture utility [screenshot] that lets you take a screenshot, annotate it, and post it as a bug with just a few clicks.

Add your own custom fields.

Custom bug lists, filtered and sorted the way you want, with the columns that you want.

You can display bugs of a certain priority and/or status in a different color, so that the most important items grab your attention.

Define your own statuses and workflow, or use with the simple one it installs with.

Configure different user roles to see different lists of bugs. For example, a developer might see a list of open bugs. A QA analyst might want to see a list of bugs ready for testing.

Search for bugs using flexible criteria. Save searches as SQL queries that you can run or modify later.

Subscribe to email notifications that tell you when a bug has been added or changed.

Create hyperlinks between related bugs, so that you can jump from one to the other directly.

Includes some starter bug statistic reports with pie charts and bar charts. Easy to create your own reports if you know SQL.

Handles Unicode (Chinese characters, etc...)

Set permissions controlling who can view, report, edit bugs by project.

For more documentation

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